RBI : If any bank or NBFC. If you are charging arbitrary charges and you have complained many times. But if there is no solution for this, then you can directly complain to RBI. You can directly complain to the bank or NBFC with the RBI. Any problems related to banking of customers. A separate portal has been created to solve the same. You levy arbitrary charges on RBI CMS on behalf of the bank. Higher penalty charges, when the loan is completed. But too much delay in giving NOC. You can make any complaint related to banking etc. to RBI.
How to file complaint against bank with RBI
If you want to file a complaint against the bank with RBI, then for this you have to go to the official complaint portal of RBI. Gotta go there. After this you have to click on it in File A Complaint. After this you will see a captcha in the screen, you have to fill it. After that a new page will open. On this you have to enter your name and mobile and choose for OTP. After this you have to enter the name of the bank. Which you have to file a complaint. After that you have to enter all the details of the complaint. You can also demand compensation from this bank. In the last, you have to review all the information filled and after that you have to click on submit. After this you will get a complaint number.
how to complain offline
What are your bank complaints with RBI? You can also send it offline. For this you have to write a letter to RBI with full details of the complaint. After that you will also have to put your signature in that letter. You have to send this letter to Centralized Receipt and Processing Centre, 4th Floor, Sector 17, Chandigarh, Pincode – 160017.
Some things to note before complaining
There are a few things to keep in mind before you make a complaint to RBI. That you have to file a complaint with the concerned bank or NBFC before complaining to RBI. If you have filed a complaint with the bank and you have not received any response from the bank, then only after 30 days you can file the complaint with RBI and within 1 year you can file the complaint with RBI. can.
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If the bank is not listening to you then complain directly to RBI work will be done immediately
If any bank or NBFC. If you are charging arbitrary charges and you have many times. But if there is no solution for this, then you can directly complain to RBI.
Story first published: Tuesday, November 8, 2022, 9:48 [IST]